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WordPress App for iPad has Crashed

  1. willikinsofdoom
    Member
    Apr 9, 2019, 11:53 PM

    Hi,

    I like to upload YouTube Vids to my WordPress Blog.

    I uploaded one this afternoon and it has caused my WordPress App to freeze.

    If I uninstall the App, will I lose all my Blog Posts and Site?

  2. Hi willikinsofdoom,

    I'm sorry to hear you're having trouble with using YouTube videos on your WordPress blog! Are you embedding them using the YouTube embed or are you adding them using some other method (such as uploading the media files to your website, or using some kind of plugin?)

    Additionally, has this been reoccurring whenever you try to add YouTube videos, or did it just happen the one time?

    If you uninstall the app, you will not loose any blog posts that are synced to your website, and your website will still exist! The only thing that can be lost is draft posts that have not yet been synced to the server. For this reason I'd suggest copy/pasting any of your local drafts to another app on your device so that if anything happens you will not lose your content.

    If it's persisting, we'd be happy to take a closer look and see what might be causing this issue. To better help you with this, please go to "Me > Help & Support" in the app and tap on "Contact us" so we can investigate it from there. Please make sure to include the address of your website in your message so that we can take a look and troubleshoot this problem.

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