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Video not playing on ipad or phone

  1. Hi, I was wondering if anyone else if having this problem and if they have managed to solve it? I can upload videos from the ipad app using both HTML 4 and HTML5 encoding and they will play fine on my mac. However when I try and view them on the ipad they just appear as black boxes with a play button with a line through it. I have tried using different themes but still can't get them to play.

    However my friend tried uploading a video from the app to his Wordpress site hosted by another company and both versions of the video worked on the ipad. I'm not sure what theme he was using but he paid for it so I'm wondering is it to do with this or a plugin that is required.

    Any help/feedback would be much appreciated! Thanks :)

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