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Sharing Error

  1. I have my own private blog, which is run on a private domain using shared hosting; I installed it (WordPress) via Softaculous, which is a part of my "cPanel" installation... And on my Apple iPhone XR, I have the official "WordPress" application installed.

    The problem is, whenever I try to share content to WordPress (in order to publish it to my blog) using Apple iOS' built-in "sharing" feature, I see a "sharing error" and am told that I need to add at least one site to the "WordPress" application - despite the fact that I clearly have my blog configured in the "WordPress" application.

    I can post to my blog using the "WordPress" application - as long as I do it from within the "WordPress" application (i.e. directly).

    The specific error message is:
    Sharing error
    Please launch the WordPress app, log in to WordPress.com and make sure you have at least one site, then try again.

    Cancel sharing

    The same error appears, regardless of where I am trying to share content from.

    Any ideas?

  2. Hey there,

    The iOS Sharing feature is for WordPress.com sites or self-hosted WordPress sites such as yours connected to WordPress.com via the Jetpack plugin. That is why the error says "log in to WordPress.com and make sure you have at least one site, then try again."

    If you create a WordPress.com account and connect your self-hosted site to it using Jetpack, you should be able to use the iOS sharing feature without issue.

    If you run into any further snags or have any other questions, feel free to contact us in the app at Me > Help & Support > Contact Us. We can see more detailed information in this way.

    That should clear things up, but if you have any other questions - just ask!

  3. HI! I tried this and even after installing Jetpack, and connecting to my self hosted site, I am still unable to share photos to Wordpress. I get the same message as I did before (the message that the other user posted above).

    Sharing error
    Please launch the WordPress app, log in to WordPress.com and make sure you have at least one site, then try again.

    Cancel sharing

    The same error appears, regardless of where I am trying to share content from.

  4. Hi torralaq,

    Would you mind sharing your site URL with us, so we can take a look at what's going on?

    If you don't want to share it publicly, you can also always contact us in the app by going to My Site > Me > Help & Support > Contact Us.

    It will also include some logs in which we might be able to figure out something from there.

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