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Repeated nags for crash reports

  1. Since the last updates, when I open the app I get the "Send crash report?" window. No matter whether I click Send, Always Send or Don't Send, the window comes back over and over. Yesterday I could make it go away after six or seven clicks, but now it won't go away and I can't use the app. This is on an iPhone 5, latest iOS and WP app.

  2. I too am receiving exactly the same error message. It's asking me to send a crash report and even when I tap on the option "always" the message keeps popping up which means I am unable to use the app at all. I've got a iPhone 7 plus.

  3. I deleted my app and reinstalled it. Bit of a pain to re-enter all the login credentials for the sites I manage, but it stopped looping into that crash report window.

  4. The crash report screen now pops up 50+ times EVERY time I attempt to log in. Is this being addressed? I use an iPhone 7 plus. I don't seem to have the problem on my iPad, I just installed the most recent update though.

  5. Any update on this? I'm having the same problem but only on my iPad Pro.

  6. staffsbizphotos
    Member
    Jun 13, 2017, 6:47 AM

    Just to add. My support for this bug. I too have been unable to use the app due to constant and repeated popup to send a crash report. I can see on apple store people are invited to contact support through the app but you cant get past the nag.. i notice also this thread hasnt been. Answered either so not too hopeful to be honest. If anyone has a tip to reset on my ipad pro i would appreciate it. Have a lot of websites setup so Delete and reinstall not a great option..cliff

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  10. Same problem on iPad with latest iOS and latest WordPress update (today's).

  11. Propertysolvers
    Member
    Jun 25, 2017, 1:22 PM

    Hello all - I too am having the same issue. If it is a simple case of just deleting and reinstalling the app - how can users be assured that the problem will not happen again?

    Thanks,
    Ruban

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