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Notifications not updating on iphone and ipad

  1. Notifications have been lagging up to 24 hours on the mobile devices recently, now they have disappeared completely and I am receiving a "no notifications yet" message. I am not using ios8 and the WP mobile app is upgraded automatically. When the account is checked on a monitor they are clearly there. Please advise.

  2. Hi there,

    Could you check here to see if this solves the problem for you?
    https://ios.forums.wordpress.org/topic/wpios-44-bugs?replies=1

    Specifically, that you are logged into the correct account. If logging out and logging back into the correct account doesn't work, please let me know. We are working on a fix and gathering as many details as possible will help tremendously!

  3. Notifications are back - without my actually having to do anything. Thanks for the fix - you can see what I am not thrilled with and how this whole thing has presented as an opportunity at
    http://acrossthebored.com/2014/10/22/the-big-5-who-do-you-resemble-week-2/

  4. Hi again,

    Thanks for the link to your post. I totally get how frustrating this experience was for you (and our other app users). I am sorry that my suggestions sounded so lame - we had several staff who found that with the upgrade they had been logged out of the app and logged back in with their WordPress.org usernames - without their doing anything. But without knowing that, I understand it sounds like "well did you try turning it on?" - totally not my intention, so I'm sorry.

    We pushed a sync fix, so I'm glad it restored your notifications for you.

    Cheers!

  5. Hello Zandy,
    No problem - I've always had really excellent service from the various teams in the past - plus it gave me something to write about for today's challenge!
    Here's to innovative solutions for creative dilemmas...
    Best Regards,
    Ideflex

  6. No problem - I've always had really excellent service from the various teams in the past - plus it gave me something to write about for today's challenge!

    I'm glad you've had a (mostly) good experience!

    Take care :)

  7. Any ideas why I have to view the same notification twice to have the little "read" star change colour? We also used to be able to see who had linked our content by clicking directly on the gravatar or name in notifications - now I have to log in to the full WP site through a browser to do this through the dashboard. Not exactly a time-saving workflow....
    Thanks in advance for your help.

  8. Hi Ideflex,

    I asked our devs to check into this for you.

    We also used to be able to see who had linked our content by clicking directly on the gravatar or name in notifications - now I have to log in to the full WP site through a browser to do this through the dashboard.

    This should now be fixed for you! (and everyone)

    Do you still see the double notification behavior?

    Cheers!

  9. Hello Zandy,
    I now only occasionally have to double-click to remove the star notification though it is still impossible to go directly to the linked post by clicking on either the gravatar or the post name...
    Thanks in advance...

  10. Hi Ideflex,

    I have asked the devs to check back on this for you. I'll let you know what they uncover!

    Cheers

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