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No stats just the reader

  1. thejonesesincayman
    Member
    Oct 20, 2014, 3:26 AM

    Hi,
    I hope somebody can help me.
    When I click on the stats button on my ipad app, the reader comes up instead. I tried uninstalling the app and installing it again, but it hasn't worked. Also, since uninstalling, only one blog shows up when I have 2. It is the same when I log in on the internet, only one blog shows up now. I hope I haven't lost the other for good. It's still showing up as a website, but I can't edit it or manage it anymore. Any thoughts on what I should do for these two problems.
    I am not very tech savvy, when it comes to upgrades and so on, but I do have the first ipad, so some of the upgrades for apps don't work anymore. I can't remember if I have upgraded wordpress recently or if it even allowed me to. Sorry!

  2. Hi there,

    I see only one blog on your current account with this username. Did you have a blog previously connected via Jetpack? I do see that you have one old, deleted blog associated with the account, but that was deleted a year ago.

    You say you still see the site online, so could you link me to it? I may be able to give you a bit more information on it.

    I also see you were able to post here: http://thejonesesincayman.wordpress.com/

    Were you able to do so via the app? Are you still having trouble logging in?

  3. thejonesesincayman
    Member
    Oct 20, 2014, 11:27 PM

    Hi, thanks for replying so quickly!
    I do have 2 blogs, but I didn't delete any, I just deleted the app and then reinstalled it because of the stats issue. I haven't written the the other blog for over a year, but I definately didn't delete it. I'm sorry but I don't know what jetpack is.
    I post to thejonesesincayman via the app and also by signing into to wordpress online. I usually use my lap top and sign in normally when I'm updating it. I did add tags and a new category the other day, via the app though.
    Is there a more private way to tell you the address of my other blog, rather than posting it on a public forum? It's a bit of a personal blog and I've stayed annonymous on it so I don't want people to connect the 2 blogs together. I know its highly unlikely anyone I know will see this forum but I'd stil prefer to keep it private. If not, well I will just have to say goodbye to the first blog, which will be a shame, but at least it was therapeutic for me at the time! Lol.
    Thank you for your help.

  4. Hi there,

    I checked our database, and I only see one blog for this username. There is the old, deleted blog, but it was deleted so you could change your username - and it had no content.

    Is there another username I could look the other site up under? It sounds like it may be under another account that you had the same access to.

    Cheers!

  5. thejonesesincayman
    Member
    Oct 21, 2014, 10:13 PM

    Thank you,

    You have just jogged my memory and I have remembered the other user name so I have manged to log in. The other user name is the title of the blog so I won't write it here. As long I can still get into it, it doesn't bother me that it doesn't show up with the app.
    So now that I have the 1st blog back is there anyway I can sort the Stats out on the app for the jonesesincayman? I have an old ipad so maybe the updates are too new for my ipad?
    Thanks for your patience!

  6. Heya,

    Ok, what version of iOS are you running? You can check this by going to Settings on your iPad, then General, About and looking down the list. Since you deleted and re-installed the app, it sounds like you should have the latest running, but could you check that, too? You can see that in the app, by going to Me, Settings, About.

    Cheers!

  7. thejonesesincayman
    Member
    Oct 22, 2014, 9:29 PM

    My ipad is 5.1.1 ( I think!). That was the number next to the word version anyway. Sorry I'm a bit thick when it comes to all this!

    The app is ios 3.7.1.

  8. My ipad is 5.1.1 ( I think!).

    Yep! That's right!

    So this is a pretty old version of the operating system. According to the Apple forums, if you indeed have a first generation iPad, this may be the highest your operating system can go:
    https://discussions.apple.com/thread/5705344

    And, if you are not able to update your operating system, you may not be able to upgrade to a higher version of the WordPress app, either - as you suspected in your original post, you may be stuck.

  9. thejonesesincayman
    Member
    Oct 23, 2014, 10:00 PM

    Ok thanks, thats a shame. Everything else works apart from the stats which is annoying. I will just have to live with it or buy a newer ipad. Thanks a lot for your support.

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