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Jetpack Is Return Error

  1. Hello,

    I've used wordpress mobile before and it was working ok. But a few days ago, when a wanted reply comment thru wordpress mobile, I've got message "Jetpack site is unaccessable or returned error....". Seem Jetpack have a problem but why I can't reply the comment?

    Please help because I need to use wordpress mobile urgently.

    Thank you.

    Defina

  2. Hi Defina,

    We're aware of the trouble some folks are seeing with the app's use of Jetpack's JSON API feature. We haven't identified the exact cause/fix yet but we'll be releasing a patch as soon as we do.

    In the meantime you can follow the steps in this thread to make sure that the Jetpack JSON API module is enabled on your site:
    http://ios.forums.wordpress.org/topic/upload-failed-with-42?replies=17

  3. Hi Eric. I'm getting the following message on my iPhone 5s Wordpress App:

    Error
    The Jetpack site is inaccessible or returned an error: parse error. not well formed [-32700]

    Per the directions in this thread, I looked at my dashboard and my JSON API is activated. Any thoughts? Thank you so much. I'm pretty clueless.

    Abbe

  4. Hi Eric,
    Thanks for your reply. Yes, this is the same problem with AbbeM.
    Will follow your link suggestion.

    Thank you,

    Defina

  5. I'm still getting the following error and my JSON API is activated:

    Error
    The Jetpack site is inaccessible or returned an error: parse error. not well formed [-32700]

    Please let me know if anyone can help. Thank you for your time.

  6. @AbbeM

    You might try disabling / reenabling Jetpack and the JSON API to see if that makes any difference. Otherwise the next version of the app should be available within the next couple of weeks and it should include a fix.

    Sorry I don't have better news, and many thanks for your patience!

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