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iPhone App Search Fails

  1. On my iPhone, I load up the WordPress App to manage my sites. I use the search to search for a post, and it fails to return results when I know the word I have entered in the search exists in multiple titles of posts.

    I scroll down the list of posts, and once I see the post I want, then I can go back to the search, use it and that post will be returned in the results. This implies the search is only searching the cache of currently loaded pages and not ALL PAGES ON THE SITE.

  2. Hi there!

    Thanks for reporting this to us.

    Would you be able to share your site address, the app version you are using and an example of a post you are searching for (including the keyword you search for)?

    If you would prefer to send this privately, you can contact us through the app by going to Me > Help & Support > Contact Us or by email at mobile-support@automattic.com.

    Thank you!

  3. Quel Comparatif
    Member
    Mar 5, 2020, 1:42 PM

    Hello,

    Thanks for the feedback,
    and what do you propose as a solution to that?
    I wouldn't want any nasty surprises on my iphone, too :)

  4. Hi there Quel Comparatif,

    We would need to investigate this issue further with your site if you are running into this problem.

    We've recently launched an update to the app that should fix the search feature so it pulls from your full post list. It used to be that the search would only cover a certain number of the most recent post, but this isn't the case anymore. If a post isn't coming up in the search make sure you are using the most recent update of the app and this shouldn't be happening.

    Feel free to reach out to us as mentioned above if you are running into this problem with the updated app.

    Thank you!

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