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Continually get error when uploading images from iPad

  1. No matter what I try, I cannot get any images to upload from my iPad onto my WordPress backend. Uploading from the web Admin console is not an issue.

    I do use 2FA on the site, as it’s been hacked at least 5 times in the past.

    It attempts to do so and then produces the following error:

    The operation couldn’t be completed. (WordPressKit-WordPressComRestApiError error 7.)

    With option to Retry or Cancel

    No joy if you Retry.

  2. Hi there!

    Thanks for contacting us regarding this.

    Can you confirm the URL on which this error is happening? We'll need to look at a few things that could be causing this.

    The first thing is to see if your host has placed any restriction on uploads either through XML-RPC or in media upload sizes. If you would like to do this in private you can find us in the app under Me > Help & Support > Contact Us.

    Thank you!

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