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Connection problems and crash

  1. The app crashed once.
    Since then the log-in screen appears. Sometimes nothing happens after entering password (new site, username disappears, no chance to re-enter, password field empty), sometimes I get a screen where I can see my connected websites.
    Pushing the continue button I see the dashboard of one of the websites and a second later the app crashes.
    I have some local drafts on a different website which I don’t want to lose by deleting and re-installing the app.
    Any chance to disconnect the problematic website?

    Using iPhone SE and iOS 13.3

  2. Hi there!

    Sorry to hear you have been having trouble with the app since the crash.

    We may be able to help you disconnect the problematic website depending on how it was connected to the app.

    Can you reach out to us from the app so we can look into this further with you? You can find us in the app under Me > Help & Support > Contact Us or by email if this isn't accessible at mobile-support@automattic.com.

    Thank you!

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