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Comment approve/reply STILL not working!

  1. AuthorChrisAlex
    Member
    Jun 10, 2015, 3:59 AM

    Is there any word on to when the bug allowing comment approval/reply will be fixed? It's been over two months and I can't use the app for communicating with my audience. I'm using an iPhone 6 and running iOS 8.3. All systems and apps are up to date. My site is http://www.ChristinaAlexandra.net

    I've in-installed and re-installed the app several times and it STILL doesn't work. Any help getting this bug fixed would really be helpful...

  2. Hi @AuthorChrisAlex

    I'm very sorry, this is something we just haven't been able to track down. :( Its something that seems to just affect a few people and the exact cause remains a mystery.

    Maybe we can try troubleshooting from the beginning again?

    If I may ask:
    - Which tab in the app is selected when you try to approve or reply to a comment? (My Sites, Reader, Me, Notifications)
    - Can you describe step-by-step what you see happen when you try to approve or reply to a comment?
    - Which version of WordPress is installed on your blog?
    - If you're using Jetpack, which version of Jetpack is installed on your blog?
    - If you're using Jetpack, and you skip the Jetpack step when adding your blog to the app, are you able to approve/reply?
    - If you're using Jetpack, are there any modules related to commenting that are enabled/disabled?

    I'm sure we've asked some of these things before but maybe a fresh look will reveal something new.

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