Forums

Can't add my website into WP app.

  1. Hi, I can't to add my website in the app WordPress for iPhone. The app say that my user or password is wrong, but it isn't wrong, is the same that I use from desktop.

    Someone know why? Is necessary to install jetpack?
    Thanks.

    RBNZ Visual Art.

  2. Hi @rbnz

    Someone know why? Is necessary to install jetpack?

    It is not necessary to have the Jetpack plugin installed in order to use WordPress for iOS. No worries there.

    Just a thought, there are two different sign in screens, one for self-hosted blogs and one for WordPress.com hosted blogs. The sign in screen for self-hosted blogs includes a field for the URL of your blog, and this is the one you should be using. If you're not seeing it, then you're probably looking at the WordPress.com sign in screen. There is a link below the sign in button that you can tap to switch to the self-hosted version of the screen.

    Hope this helps!

  3. I have the same issue and using the self-hosted login form. Any help would be highly appreciated. Thnx, Tim

  4. I use the self hosted login too, I know that I don t need to login with Wordpress.com @Eric, the app give me always the same error.

    Anyone know why?

  5. Hi @rbnz and Tim,

    There's a couple of things you might try to see why the app isn't recognizing your credentials.

    To confirm if the problem is in the app, you might try our XML-RPC validation tool at http://xmlrpc.eritreo.it/. This is a tool built by one of our developers for checking that a blog's XML-RPC service is working correctly. Since the app uses XML-RPC to communicate with your blog, the way it authenticates is a bit different than the login form for wp-admin. We can use xmlrpc.eritreo.it to confirm that the credentials you're using are being properly recognized by the XML-RPC service. If the tests pass we'll know that something isn't working properly in the app.
    To test:
    1. Go to http://xmlrpc.eritreo.it, enter the URL for your blog in the address field, and press the Check button. (Ignore the username and password field under "Enable HTTP Auth")
    2. If the check passes, enter your credentials in the next screen and press the Check button again.

    Let me know if you see any error messages or if either of the checks fail.

    You can also try temporarily disabling any third-party plugins and switch to a default theme to see if one is causing a conflict. If you're able to sign into the app when plugins are disabled you can start enabling them one at a time until you find the one causing a problem.

    Lastly, there have been some rare cases where certain special characters are not recognized as valid by either the blog, or the app. If your password contains special characters, you might try switching to an alphanumeric password and see if you are then able to sign in. If it turns out a special character was causing a problem please let us know which one and we'll get the problem fixed.

    Good luck!
    Eric

  6. I am having the same problem. I cant add my site to the Wordpress app on my new ipad.

    I entered my site intp the xmlprc tool above and it came back as :

    Sorry, we cannot find the RSD Endpoint link in the src code of the page. The RSD document contains the URL to the XML-RPC endpoint.
    https://apps.wordpress.org/support/#faq-ios-3

    The app will allow me to work on my blog but not my self hosted site which is with UKServers.
    I am trying the self-hosted site window with the url slot, by the way.

    I had to register a different password to post to this forum.

    Any suggestions?
    Linda

  7. Hi Linda,

    The app will allow me to work on my blog but not my self hosted site

    It looks like your website is at http://www.linda-norris.com but your blog is at lindanorris.wordpress.com. Does that sound correct?

    If your website at http://www.linda-norris.com is a WordPress site (it looks like it probably is) then you should still be able to use the app, provided that XML-RPC services are working properly. The error message returned from the XML-RPC validator indicates there is a problem with the way your self-hosted blog is configured. You'll notice if you visit http://www.linda-norris.com/xmlrpc.php you see a "page not found" error message instead of the expected XML-RPC server accepts POST requests only. response. It looks like the xmlrpc.php file (the file that powers XML-RPC services and let's the app communicate with your blog) has been moved or deleted.

    You might try contacting your web host and ask their support staff for assistance restoring your self-hosted blogs XML-PRC service.

    Hope this helps!

  8. Yes, that is right.
    I will try what you suggest and let you know how I get on.

    Thanks
    Linda

  9. Hi!
    I don't know if I'm doing something wrong, but I can't find the button to switch to the self-hosted login.

  10. Hi @bigge111

    Look for the link at the bottom of the sign-in screen that reads Add Self-Hosted Site.

Topic Closed

This topic has been closed to new replies.


About this Topic