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App crash

  1. Bizzimummyworld
    Member
    Feb 9, 2016, 1:27 PM

    The app keeps crashing after recent update

  2. Hey Bizzimummyworld - sorry to hear that!! Would you be willing to help pull off some data from your device to help us investigate the crash? Follow these steps:

    1. Start by opening up the Settings app.
    2. Navigate to Privacy -> Diagnostics & Usage -> Diagnostic & Usage Data.
    3. Select a recent WordPress crash from the list. This will start with “WordPress_” and contain the timestamp of the crash.
    4. Tap on the crash and you will see a text field with a crash log. Long press somewhere in the text to bring up the popup menu.
    5. Tap Share... and e-mail a copy of the crash report to yourself.

    You can paste the crash report here - it shouldn't contain any personal information. If there is anything you don't want in the clear you can e-mail me directly with astralbodies at Gmail.com.

  3. Actually do a long press and then tap Share... - no more copying and pasting required! (updated my original post with this change)

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