WordPress for iOS Forums

Wordpress.com login errors

1. jphiled
   Member
   Jan 19, 2011, 6:13 AM

   To provide more constructive feedback:

   * This is a blog hosted on Wordpress.com (japanlifeandreligion.com). Please note this is not a self-hosted blog.
   * The version of your iPhone system software: 4.2.1
   * The version of WordPress for iPhone you're using: 2.6.4

   Problem: After registering my blog successfully on the app, if I try to download comments or blog posts, I get "Bad username/password". Deleting app and trying again doesn't fix. This actually did work up until a few days ago. I ran my blog through W3C validator and had no UTF8 errors, but I do have a lot of non-english content on my blog (is that the issue?).

   Thanks!

2. daniloercoli
   Administrator
   Jan 25, 2011, 10:18 AM

   Hi,

   go to the device Settings and click on the WordPress item. Then, set your WordPress.com credentials within the username/password fields. This should solve your issue.

3. jphiled
   Member
   Jan 25, 2011, 4:19 PM

   Hello,

   Thanks for the reply but no dice. The Wordpress settings section of my iPhone shows my login name, but the password field is blank. That might explain it. When I entered my password, it doesn't fix the issue. Same error appears. Is it not passing it on to Wordpress.com somehow?

4. jphiled
   Member
   Jan 25, 2011, 4:20 PM

   Also, I tried wiping out my phone and doing a fresh install, but got the same behavior (password field initially blank, inputting doesn't solve issue).

5. daniloercoli
   Administrator
   Jan 25, 2011, 4:46 PM

   Hi,

   I wonder if you are using weird characters within your password.
   could you please try setting a simple temporary password for your WordPress.com account?
   - change your WordPress.com password using a simple phrase without special characters.
   - go to the device Settings and update your password with the new one.
   - try to add your blog within the app.

6. jphiled
   Member
   Jan 25, 2011, 5:44 PM

   Hello,

   No, the password had only letters and numbers. I changed it anyway, and this did not help. Same problem: "Communication Error, Bad username or password"

7. jphiled
   Member
   Jan 25, 2011, 8:41 PM

   Hello,

   One more thing: in the iPhone settings, under Wordpress, the password field is empty again. Is the input getting lost somehow?

8. jphiled
   Member
   Jan 25, 2011, 9:25 PM

   Ok, one more update: I tried making a second blog (was going to anyway), and it worked!

   So, I wonder if there's something about my main blog (japanlifeandreligion.com) that's choking the app and causing the second login failure. I use a lot of obscure Japanese characters and such (maybe there's a 'gremlin character'?), and perhaps that's the issue?

9. daniloercoli
   Administrator
   Jan 25, 2011, 10:21 PM

   Hi,

   since the issue is on a WordPress.com blog, could you please open a ticket on the WordPress.com support system. so we can take a deeper look, thanks.

10. jphiled
    Member
    Jan 25, 2011, 10:33 PM

    Certainly, thanks for your time!

11. daniloercoli
    Administrator
    Jan 26, 2011, 10:00 AM

    received your ticket. We're looking into the problem and will post updates as we have more information.

Topic Closed

This topic has been closed to new replies.