Forums
Unable to log into mobile app
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DezyLynn
May 28, 2012, 8:46 AMWhen I try to log in I get this error.
Please update your credentials and try again.
I have no idea what this means can somebody please help?
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Try updating your password, tap the 'Edit' button when at the blogs list and then tap on the blog name. Then update your password there, save, and try again.
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turgutderman
May 30, 2012, 5:05 AMUnfortunately I keep getting the same error as DezyLynn...
I have 2 blogs http://www.dermanlar.biz & http://www.ist48hfp.com when I try to login through iPad & iPhone
"Please update your credentials and try again." message pops-up.
I tried setting a new password it does not accept that one too.
What should I try next? -
enjoybeingfrugal
May 30, 2012, 5:10 AMI am getting the same error as he users above. Please help.
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@turgutderman - You might have to remove the blog and re-add it from scratch within the app. Note that Local Draft will be deleted.
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@enjoybeingfrugal - What is the URL of your blog?
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May 30, 2012, 9:30 AM@daniloercoli - I was not able to add them in the first place so I can not remove them from app. I am trying to add them as self-hosted blogs. Am I doing something else wrong?
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@turgutderman - There may be something wrong on the XML-RPC endpoint of your blogs.
Enable the 'extra debug' option and check the server response. Instructions here: http://wpiphonedev.wordpress.com/extra-debug/ -
May 30, 2012, 10:26 AM@daniloercoli
I have followed the steps here is the log file I was not able to find the error. Could you go through it and direct me?2012-05-30 04:47:29 +0000 Launching WordPress for iOS 3.0...
2012-05-30 04:47:29 +0000 device: iPhone3,1, iOS 5.1.1
2012-05-30 04:47:30 +0000 <WordPressAppDelegate: 0x2a72d0> cleanUnusedMediaFileFromTmpDir
2012-05-30 04:47:30 +0000 <WelcomeViewController: 0x22d320> viewDidLoad
2012-05-30 04:47:30 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 04:47:32 +0000 <AddSiteViewController: 0x2b11c0> viewDidLoad
2012-05-30 04:48:13 +0000 <AddSiteViewController: 0x2b11c0> checkURL http://www.ist48hfp.com
2012-05-30 04:48:25 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 04:48:25 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground:
2012-05-30 04:48:42 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 04:48:45 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 04:48:45 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground:
2012-05-30 04:49:53 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 04:50:02 +0000 <AddSiteViewController: 0x2b11c0> checkURL http://www.ist48hfp.com
2012-05-30 04:51:36 +0000 <AddSiteViewController: 0x2b11c0> checkURL http://www.ist48hfp.com
2012-05-30 04:52:02 +0000 <AddSiteViewController: 0x2b11c0> checkURL http://www.dermanlar.biz
2012-05-30 04:52:57 +0000 <AddSiteViewController: 0x2b11c0> checkURL http://www.dermanlar.biz
2012-05-30 04:53:35 +0000 <HelpViewController: 0x6e74dd0> viewDidLoad
2012-05-30 04:53:37 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 04:53:38 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground:
2012-05-30 04:55:00 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 04:55:03 +0000 <AddSiteViewController: 0x2b11c0> checkURL http://www.dermanlar.biz
2012-05-30 04:55:11 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 04:55:11 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground:
2012-05-30 06:30:11 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 06:30:11 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 06:30:11 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground:
2012-05-30 09:28:08 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 09:28:33 +0000 <AddSiteViewController: 0x2a5c60> viewDidLoad
2012-05-30 09:35:03 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 09:35:03 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground:
2012-05-30 10:10:31 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidBecomeActive:
2012-05-30 10:10:33 +0000 <AddSiteViewController: 0x2a5c60> viewDidLoad
2012-05-30 10:11:15 +0000 <AddSiteViewController: 0x2a5c60> checkURL http://www.ist48hfp.com
2012-05-30 10:12:40 +0000 <WordPressAppDelegate: 0x2a72d0> applicationWillResignActive:
2012-05-30 10:12:40 +0000 <WordPressAppDelegate: 0x2a72d0> applicationDidEnterBackground: -
May 30, 2012, 12:54 PM@daniloercoli - my Wordpress site is: http://www.enjoybeingfrugal.com
Here is what I am typing in the "Add Blog" box:
I just installed Wordpress so my blog doesn't look like much. :)
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I followed your instructions here:
There may be something wrong on the XML-RPC endpoint of your blogs.
Enable the 'extra debug' option and check the server response. Instructions here: http://wpiphonedev.wordpress.com/extra-debug/but so far I haven't been able to find Wordpress. I have too many apps installed and they are not listed alphabetically. So far I have not located a place to search for an app.
Thank you much for your help!
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May 30, 2012, 12:57 PMSorry for the funky formatting above. Here is how I logged in:
URL: http://www.enjoybeingfrugal.com
Username: enjoybeingfrugal
Passowrd: (my Wordpress.org password - the same one I used to log into this forum) -
@enjoybeingfrugal , @turgutderman - It should be related to an issue we've discovered in 3.0 that broke some code that we were using to clean up the XML-RPC response for some blogs. It has already been fixed for 3.0.1 though! Thanks for your patience as we get it tested and submitted to Apple.
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May 31, 2012, 10:48 AM@daniloercoli Thank you for your help & reply. I'll keep my eyes peeled for the new WP version.
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Jun 1, 2012, 6:32 AM@daniloercoli Thank you very much for the follow-up. Will be waiting eagerly for 3.0.1.
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