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Couldn't sync posts after update to 3.0.0

  1. After updating my WordPress iOS app to version 3.0. I received this error message when trying to access my blog:

    Couldn't sync posts
    Received 'Internal Server Error.'
    It seems there is a problem with your WordPress site

    The site worked fine before the upgrade, although it had been a while since I tried to update it via my iPhone (I updated it this week on my Mac though with no problems. My site is running WordPress 3.3.2 and all plugins are updated to the most recent version (none of the plugins are obscure ones either).

    Any idea how I can fix this error? Thanks!

  2. I'm having the exact same issue.

  3. Same. Everything was working fine. I recently updated to WP 3.3.2 and updated the app to 3.0 and now I get the same error as the OP when I try to use the app on my iPad. (logging into my actual site on my computer is fine, nothing is wrong on that end)

  4. This could be related to an issue we've discovered in 3.0 that broke some code that we were using to clean up the XML-RPC response for some blogs. It has already been fixed for 3.0.1 though! Thanks for your patience as we get it tested and submitted to Apple.

  5. Same issue but one thing to add. No issues on iPad 3 but same issue as others on iPhone 4S. Both devices are syned to the same self-hosted sites.

  6. WARNING!!! DO NOT DOWNLOAD! There is nothing wrong with your connection
    Wait for the programmers to fix. This app is not working. You cannot blog nor update your blog via the latest version.
    The latest version of the app appears to be corrupted in some way.
    You can log in but you cannot add a new post nor update any existIng posts.
    Was at a red carpet event last night and everyone using this app was experiencing the same issue.
    All anyone could do was tweet. That doesn't help anyone who needs to get a story in before the deadline....
    I thought perhaps the app was corrupted via the download, so I deleted and downloaded it again. Same result.

  7. Anyone know when this will be fixed? This is a pain not being able to do work without a computer around

  8. Since I've upgraded to the WP 3 app for iOS I've not been able to post photos into my blog from my camera roll or photo stream. This is the case on both my iPad and iPhone. My son also has this problem on his devices Please fix this issue. Ty.

  9. Alas, I upgraded to 3.0.1 but I am still receiving the same error :(

  10. After upgrading to 3.0.1, alas, I still cannot paste photos into my blog using the mobile app. Please fix.

  11. Yeah, this is making me crazy. I'm so annoyed but it. It's probably something simple and to take this long is redicilous. Is there an alternative program?

  12. Can you try following this guide and sending the log to mobile AT automattic.com?

  13. I tried the wordpress app for android, after the same problem as you are all having, and on android my site works perfect, I could post photo, update post etc. So this problem must be a ios app problem not wordpress, right? I was hoping to use this feature alot on a coming trip.

  14. @Jorge

    OK I did it and sent it in. Hope it helps! :)

  15. Got it thanks. Any of you having this problem knows if your hosting is using mod_security or a similar product?
    Also, can you post what is your hosting provider to see if there's a pattern there?

    Thanks

  16. Also, what plugins do you have installed?

  17. I'm pretty sure it doesn't have anything to do with the hosting provider. I have 5 WP sites within the same hosting account and am only having this issue with one of the 5 sites.

  18. I'm pretty sure it doesn't have anything to do with the hosting provider

    Well, it's a server error, so there's something about the hosting. Something must have changed in the way the app makes requests that is triggering those errors, but hosting plays its part in it

  19. My host is IX Webhosting.

    I don't know about mod_security, I will ask them.

  20. What I've found so far indicates that this problem might be the server running out of memory.

    Can you check the server error logs and see if something pops up? Also raising the memory limit (if your hosting allows it) might help

  21. Ok well, this is honestly beyond my scope of knowledge so I've asked all these various questions of my host provider. I'm hopeful that this will all be fixed on a future upgrade? Because this still seems to me like something going on with the app. I mean it was working and now it isn't and we're having to do all this stuff. I'm hopeful this will help in getting it all fully resolved. :)

  22. Just to clarify on what appears to be the problem, and what changed in the app:

    In 3.0, we've optimized the network library to minimize bandwidth and network requests.
    That should bring a better experience on 3G networks and less of your data plan wasted.
    The downside of this, is that savings create extra load on the server.
    And it seems some shared hosting accounts can't take the extra load with the default configuration.

    For instance, when you refresh posts:

    * In 2.9, we have a request to ask for categories and another for the latest 20 posts
    * In 3.0, we request categories and 40 posts on the same request

    Once we figure out what the exact problem is, we can take steps on future versions to just optimize when we know the server can handle it

  23. ^ Groovy thanks for the explanation

    And YES what you suggested worked. I, honestly, didn't really know what all you were talking about it went out of the realm of my knowledge as I said so I just sent my ISP a link to this thread so the tech support bro could read what you said and help me with it.

    I'm glad to report that after doing what you said the app is now working properly. WELL - It opened and my posts loaded. I'm now going to try to edit and post an article just to make sure everything is under control. But yeah, looks like it's A-OK.

    Thanks much for all of your help!

    :)

  24. After upgrading to Wordpress 3.4 (server) I can't connect via the Wordpress iOS app. I also started seeing problems posting with ifttt.com.

    I am seeing memory problems as suggested but I'm on Bluehost.com so I can't really change how much memory I get.

    /home1/MySite/public_html/error_log:
    [05-Jun-2012 14:24:19] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 287
    [05-Jun-2012 14:24:58] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 14 bytes) in /home1/MySite/public_html/wp-includes/class-wp-xmlrpc-server.php on line 2715
    [05-Jun-2012 14:30:34] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 287
    [05-Jun-2012 14:31:30] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 72 bytes) in /home1/MySite/public_html/wp-includes/meta.php on line 567
    [05-Jun-2012 14:41:13] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home1/MySite/public_html/wp-includes/class-wp-xmlrpc-server.php on line 2602
    [05-Jun-2012 14:45:35] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 82 bytes) in /home1/MySite/public_html/wp-includes/meta.php on line 567
    [05-Jun-2012 14:45:39] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 82 bytes) in /home1/MySite/public_html/wp-includes/meta.php on line 567
    [16-Jun-2012 19:22:46] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [16-Jun-2012 19:23:46] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [18-Jun-2012 14:42:06] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 24 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 537
    [18-Jun-2012 14:58:24] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 24 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 537
    [18-Jun-2012 15:16:11] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 24 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 537
    [18-Jun-2012 15:34:02] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 50 bytes) in /home1/MySite/public_html/wp-includes/formatting.php on line 375
    [18-Jun-2012 15:48:57] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 406
    [19-Jun-2012 02:44:50] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [19-Jun-2012 02:44:58] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [19-Jun-2012 02:45:15] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 24 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 537
    [19-Jun-2012 02:46:01] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [19-Jun-2012 02:46:36] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [19-Jun-2012 02:48:38] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 406
    [19-Jun-2012 02:49:14] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 83 bytes) in /home1/MySite/public_html/wp-includes/cache.php on line 506
    [19-Jun-2012 02:55:11] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 62
    [19-Jun-2012 02:55:20] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 62
    [19-Jun-2012 02:55:36] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 97297 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 128
    [19-Jun-2012 02:55:40] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 97297 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 128
    [19-Jun-2012 02:56:26] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 62
    [19-Jun-2012 02:57:04] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 62
    [19-Jun-2012 02:57:12] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 97297 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 128
    [19-Jun-2012 02:57:35] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 62
    [19-Jun-2012 12:24:14] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/MySite/public_html/wp-includes/class-IXR.php on line 62
  25. Fr. Shawn Tunink
    Member
    Jun 21, 2012, 4:24 PM

    I have Bluehost for my hosting as well and have this exact problem. Site was synching fine until June 10th.

  26. where am I sending this file?

  27. Hey dirq,

    I'm curious, when did you installed 3.4. Already on the 5th or on the launch at the 13th?

    btw, Can you also tell me something about the server. Which PHP version do you run?

  28. Marko-

    I installed 3.4.0 on the launch on 6/13. I also installed 3.4.1 when it came out but it didn't fix the problems.

    I just tried hitting my site via the iOS Wordpress App and it still logged this:

    [01-Jul-2012 21:36:19] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 141454 bytes) in /home1/dirqnet/public_html/wp-includes/class-IXR.php on line 413
    [01-Jul-2012 21:36:34] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 196608 bytes) in /home1/dirqnet/public_html/wp-includes/class-IXR.php on line 62

    I am running PHP 5.2. Should I be running 5.3 instead?

  29. Hey,

    I did some testing today and upgrading to 5.3 to reduce memory is not going to work on PHP level. I don't think that WordPress will use less memory soon or maybe never. I also think plugins also add 20/25% of the memory usage.

    I do know you can fix the memory PHP can use at Bluehost. So there is a big change when upgrading to 5.3 that the memory is higher then you have now. You should ask Bluehost about it. That would be the easiest/fastest thing to do.

  30. I created a ticket at Bluehost earlier today. Thanks for the advice!

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