WordPress for iOS Forums » Topic: Communication Error - Bad user name or password

pltprincess on "Communication Error - Bad user name or password"

pltprincess — Fri, 01 Oct 2010 13:00:59 +0000

Apologies. I read further on through this thread and did the deletion and reinstall of the app and it now works. Thanks.

pltprincess on "Communication Error - Bad user name or password"

pltprincess — Fri, 01 Oct 2010 12:44:43 +0000

My iphone app was working fine until I upgraded last night. Now I continuously get the Communications error message.

gothickmatt on "Communication Error - Bad user name or password"

gothickmatt — Fri, 01 Oct 2010 12:23:08 +0000

Same for me. A friend told me the latest update of the app had this problem, and she could no longer log in. To see if it was specific to her, I first checked my existing, old version -- I could log in with all three registered blogs absolutely fine. Then I updated the app. Now all the blogs give me the username/password error. Three different usernames, three different passwords, three different WordPress 3 self-hosted installs.

dupreeblue on "Communication Error - Bad user name or password"

dupreeblue — Fri, 01 Oct 2010 03:44:27 +0000

So... here's what's going on for me. I've been getting the same "NSXMLParserErrorDomain error 5" that many other people are getting. I tried as recent as this morning to upload a post w/an image to my blog (hosted by 1and1) & I failed again. I had a friend give me a l/p to his WP blog that's hosted on another host. I was able to successfully upload to there.

Earlier I went to update my apps & saw there was a WP update. Downloaded/installed it & kept getting "Communication Error — Bad username/password" again. On both blogs. I deleted the app, re-downloaded & re-input all my credentials for both blogs. The errors stopped.

I didn't get a chance to do anything else with it until now, but without changing everything on my server or my WP I was FINALLY able to upload a post with an image to my blog! So whatever changed in the new update fixed my issue.

rebetsky on "Communication Error - Bad user name or password"

rebetsky — Fri, 01 Oct 2010 03:11:35 +0000

Was getting the same "bad username/password" error repeatedly. Deleted both my blogs and reinstalled them, and now all seems fine.

apt-get on "Communication Error - Bad user name or password"

apt-get — Thu, 30 Sep 2010 18:12:44 +0000

Same thing to me, I had two self hosted blog, both became inaccessible after the update.
I tried to set user and password on the blog again with no effect, still no login.
Then I deleted both entries an redefined them, after that it works again.
The problem must lie in the conversion on existing user/password settings.
The apache log gives me no hints about I found only a lot of xmlrpc entries, no errors.

[30/Sep/2010:19:23:33 +0200] "POST /xmlrpc.php HTTP/1.1" 200 698 "-" "wp-iphone/2.6"

dupreeblue on "Communication Error - Bad user name or password"

dupreeblue — Thu, 30 Sep 2010 16:41:01 +0000

Chris—did you get the email I sent you the other day? I haven't heard back. If not, let me know & I'll resend. Thanks!

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Thu, 30 Sep 2010 15:14:08 +0000

Onlygators - Sure. You can find my email address here: http://gravatar.com/frsh

onlygators on "Communication Error - Bad user name or password"

onlygators — Thu, 30 Sep 2010 15:11:38 +0000

Chris- I am now having problems with the Posts page only of the app. I am getting that "NSXMLParserErrorDomain error 5" that I have seen in other threads. Problem is that I haven't changed anything on my site. Any chance I could get your e-mail so you could help me troubleshoot? I can't close my site or uninstall my theme or anything b/c I run a business that is accessed by a ton of people.

I would REALLY appreciate it. I know it would be going above and beyond. If you don't wish to post yours here, here is mine: adam(at)onlygators(dot)com

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Thu, 30 Sep 2010 14:54:43 +0000

Onlygators, understood. We're making major architectural changes in 2.6 that deal with many elements of authentication, data storage, etc. But there should be no reason for our users to have to go through the steps of delete/reinstall. We'll keep working to make the app better, I promise.

onlygators on "Communication Error - Bad user name or password"

onlygators — Thu, 30 Sep 2010 14:52:01 +0000

Chris- Same thing happened and worked for me. That being said - and not to come off as angry or upset - users should not have to do this when updating an app. There has to be some technical issue that can be resolved. Just saying!

Thanks for all of your help in rectifying the problem though.

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Thu, 30 Sep 2010 14:00:14 +0000

Thanks for letting us know!

sympmarc on "Communication Error - Bad user name or password"

sympmarc — Thu, 30 Sep 2010 13:59:05 +0000

I just deleted the Wordpress app 2.6 from my iPhone 4 (all OS updates applied), reloaded it, and the app is now working.

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Thu, 30 Sep 2010 13:46:41 +0000

2.6 users: Can you try deleting then reinstalling the app?

sympmarc on "Communication Error - Bad user name or password"

sympmarc — Thu, 30 Sep 2010 13:45:09 +0000

Same problem here. I was fine before the update. I use a Wordpress.com hosted blog. I've checked my username and password multiple times to be sure that I'm not being an idiot (always possible!). My username and password are just English letters and numbers; no odd characters at all.

snegomax on "Communication Error - Bad user name or password"

snegomax — Thu, 30 Sep 2010 07:41:29 +0000

I've just updated my ipad app with the last version and begun to get this error. The previous version didn't throw this error.

Any help?

countstefan on "Communication Error - Bad user name or password"

countstefan — Mon, 27 Sep 2010 06:12:25 +0000

I too am having this problem. I had this working previously on an iPhone 3GS but now it doesn't. I have recently upgraded to an iPhone 4 with the latest iOS 4.1 and get the Bad user name or password message. I have two self hosted blogs running the latest version of Wordpress.

I have removed and reinstalled the app

What to do?

Bernie

dupreeblue on "Communication Error - Bad user name or password"

dupreeblue — Fri, 24 Sep 2010 16:36:30 +0000

Chris—you've got mail from me too, as well as admin access to dupreeblue.com. All info is in your email. Thanks!

bonaireguy on "Communication Error - Bad user name or password"

bonaireguy — Fri, 24 Sep 2010 08:54:54 +0000

Chris - you have mail. And access to both of the Bits Are Cheap blogs - the live one installed at the web root and the dummy one installed in a subdirectory as per my message from last month up above here in this thread somewhere. That info is in your mail as well.

Jake

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Fri, 24 Sep 2010 04:46:17 +0000

Awesome! I'm reluctant to leave my email address here, so send me a message with your email using one of the contact methods on my Gravatar: http://en.gravatar.com/frsh and we'll get you added to the Beta Team.

Also, if both of you are comfortable giving me access to your blogs that will help debugging the issue as well. I'll be able to tell quickly if 2.6 will resolve the issue for you or not.

Thanks!

bonaireguy on "Communication Error - Bad user name or password"

bonaireguy — Fri, 24 Sep 2010 02:48:50 +0000

Chris,

I would be happy to be on the Beta team for the iPad WordPress app. I would love to see this problem fixed as well as other improvements.

Let me know what I need to do. I'd also be happy to set up a test account on any of my blogs for you to use if it will help get things to work properly.

Jake

dupreeblue on "Communication Error - Bad user name or password"

dupreeblue — Thu, 23 Sep 2010 22:49:40 +0000

If given that disclaimer you still want me to beta test I'd be happy to do so.

Also: I'll be happy to give you access to my WP—if you just tell me how to do it. :)

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Thu, 23 Sep 2010 22:43:21 +0000

dupreeblue: That makes you the PERFECT candidate to be on the Beta Team! We need input from users of all levels of experience!

To be honest there's no way I can tell for sure unless you were to give me low-level access to your WP install as a user so I could step through what's happening. I'd much prefer for you to have the latest version, 2.6, which should be out very soon. From there we can see if your issue is resolved and if not, you could join the Beta Team and we could test further.

dupreeblue on "Communication Error - Bad user name or password"

dupreeblue — Thu, 23 Sep 2010 22:39:33 +0000

Chris; normally I'd say yes, but I don't think I have any business being on a WP beta team. I just did my first WP install Monday. I've got TONS of questions, issues & things I don't know yet. But I'll be as helpful as I can, and supply you w/whatever you need (if you tell me where to find it).

Do you think our host might have something to do with it? I'm hosting my blog on 1and1, but I did my own install from the download off the WP site.

Chris Boyd on "Communication Error - Bad user name or password"

Chris Boyd — Thu, 23 Sep 2010 22:33:47 +0000

Moodboom, Bonaireguy, and Dupreeblue: Would any of you be interested in joining the Beta Team so we could work on making sure this issue is definitely resolved?

dupreeblue on "Communication Error - Bad user name or password"

dupreeblue — Thu, 23 Sep 2010 21:58:31 +0000

Has there been a resolution to this? I'm having the same problem. Have read through all the similar threads & tried various things. Nothing worked. I can upload an imageless post from my iPhone without issue, but once I try & put an image in I get the 500 error & communication error bad name/password. I've chmod'd to 777, & images are set to not resize.

Any help would be appreciated, thanks!

Edited to add: I see that the images I've attempted to upload appear in "/wp-content/uploads/2010/09", so the error is happening somewhere after that.

moodboom on "Communication Error - Bad user name or password"

moodboom — Fri, 20 Aug 2010 14:31:49 +0000

bonaireguy (Jake), nice work!!! Should make it easy for devs to fix the problem with that much good information. Thanks a lot.

bonaireguy on "Communication Error - Bad user name or password"

bonaireguy — Thu, 19 Aug 2010 16:44:18 +0000

Jeez. I also realized that the URLs I typed above are missing the requisite .com (e.g. http://www.bitsarecheap.com/wp and http://www.bitsarecheap.com). Sorry about that. They were entered correctly into the WordPress app, as evidenced by the fact that the app can correctly retrieve existing posts and categories on both blogs.

Now back to y'all.

Jake

bonaireguy on "Communication Error - Bad user name or password"

bonaireguy — Thu, 19 Aug 2010 16:41:52 +0000

Oh - looks like the really long lines did not wrap and go off the right edge of the post - please make sure to side scroll to see them in their entirety.

Jake

bonaireguy on "Communication Error - Bad user name or password"

bonaireguy — Thu, 19 Aug 2010 16:40:50 +0000

Okay, seeing as it's quiet here I figured I would do a little more debugging to help the WordPress app developers. I went and enabled logging in xmlrpc.php on both of the new sites I created - the one in the root and the one in the /wp subdirectory. I also had to add logging code to /wp-includes/class-IXR.php to capture the output from xmlrpc.php.

Here's what a proper draft post from the WordPress iPad app looks like (password/user redacted). Input is what is sent by the WordPress app on the iPad and Output is what the server returns for the WordPress site located at http://www.bitsarecheap/wp (which works):

2010-08-19 16:29:22  Input: <?xml version="1.0"?><methodCall><methodName>metaWeblog.newPost</methodName><params><param><value><string>1</string></value></param><param><value><string>XXXXXXXXX</string></value></param><param><value><string>YYYYYYYYY</string></value></param><param><value><struct><member><name>not_used_allow_comments</name><value><string>0</string></value></member><member><name>date_created_gmt</name><value><dateTime.iso8601>20100819T16:28:31</dateTime.iso8601></value></member><member><name>mt_keywords</name><value><string></string></value></member><member><name>wp_password</name><value><string></string></value></member><member><name>title</name><value><string>Testing5</string></value></member><member><name>not_used_allow_pings</name><value><string>0</string></value></member><member><name>description</name><value><string>This another JAKE TEST</string></value></member><member><name>post_status</name><value><string>draft</string></value></member><member><name>categories</name><value><array><data><value><string>Uncategorized</string></value></data></array></value></member></struct></value></param></params></methodCall>

2010-08-19 16:29:22  Output: Post cats: array (
 0 => 'Uncategorized',
) 

2010-08-19 16:29:22  Output: Posted ! ID: 8 

2010-08-19 16:29:22  Output: <?xml version="1.0"?>
<methodResponse>
 <params>
   <param>
     <value>
       <string>8</string>
     </value>
   </param>
 </params>
</methodResponse> 

2010-08-19 16:29:22  Input: <?xml version="1.0"?><methodCall><methodName>metaWeblog.getPost</methodName><params><param><value><string>8</string></value></param><param><value><string>XXXXXXXXX</string></value></param><param><value><string>YYYYYYYYYY</string></value></param></params></methodCall>

2010-08-19 16:29:22  Output: <?xml version="1.0"?>
<methodResponse>
 <params>
   <param>
     <value>
       <struct>
 <member><name>dateCreated</name><value><dateTime.iso8601>20100819T16:28:31</dateTime.iso8601></value></member>
 <member><name>userid</name><value><string>1</string></value></member>
 <member><name>postid</name><value><int>8</int></value></member>
 <member><name>description</name><value><string>This another JAKE TEST</string></value></member>
 <member><name>title</name><value><string>Testing5</string></value></member>
 <member><name>link</name><value><string>http://www.bitsarecheap.com/wp/?p=8</string></value></member>
 <member><name>permaLink</name><value><string>http://www.bitsarecheap.com/wp/?p=8</string></value></member>
 <member><name>categories</name><value><array><data>
 <value><string>Uncategorized</string></value>
</data></array></value></member>
 <member><name>mt_excerpt</name><value><string></string></value></member>
 <member><name>mt_text_more</name><value><string></string></value></member>
 <member><name>mt_allow_comments</name><value><int>1</int></value></member>
 <member><name>mt_allow_pings</name><value><int>1</int></value></member>
 <member><name>mt_keywords</name><value><string></string></value></member>
 <member><name>wp_slug</name><value><string></string></value></member>
 <member><name>wp_password</name><value><string></string></value></member>
 <member><name>wp_author_id</name><value><string>1</string></value></member>
 <member><name>wp_author_display_name</name><value><string>admin</string></value></member>
 <member><name>date_created_gmt</name><value><dateTime.iso8601>20100819T16:28:31</dateTime.iso8601></value></member>
 <member><name>post_status</name><value><string>draft</string></value></member>
 <member><name>custom_fields</name><value><array><data>
</data></array></value></member>
 <member><name>sticky</name><value><boolean>0</boolean></value></member>
</struct>
     </value>
   </param>
 </params>
</methodResponse>

And here's what the server returns for the WordPress site located at http://www.bitsarecheap, which does not work for posts from the WordPress app on the iPad:

2010-08-19 16:23:59  Input:

2010-08-19 16:24:00  Input:

2010-08-19 16:24:00  Input:

2010-08-19 16:24:00  Input: <?xml version="1.0"?><methodCall><methodName>metaWeblog.getPost</methodName><params></params></methodCall>

2010-08-19 16:24:00  Output: <?xml version="1.0"?>
<methodResponse>
 <fault>
   <value>
     <struct>
       <member>
         <name>faultCode</name>
         <value><int>403</int></value>
       </member>
       <member>
         <name>faultString</name>
         <value><string>Bad login/pass combination.</string></value>
       </member>
     </struct>
   </value>
 </fault>
</methodResponse>

As can be seen above, the problem appears to be that the WordPress app just doesn't send the newPost command at all, and for the subsequent getPost, doesn't supply the necessary access information, which is what's producing the bad user/password error.

Methinks this is definitely a WordPress app problem that needs to be addressed soon...

Again, I'd be happy to provide necessary access to one of the moderators to both of those test blogs.

Jake